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Hospitality Management - Accomodation Services (Cert IV to Adv. Diploma)The Certificate IV in Hospitality (Supervision) - Accomodation Services provides a broad range of skills involved in operating accomodation facilities - including housekeeping, reception, guest services, administration and communication. The Diploma and Advanced Diploma provide administrative and management training for the Hospitality industry.
Qualifications Available in this Program (depending on your entry & exit points)
General Entry Requirements and Pre-requisites All entry is at the Certificate IV level which requires the equivalent of Australian Year 10 with passes in English or completion of any Certificate III course in Hospitality (e.g. Retail Baking or Cookery). Note: Students wishing to enter the Advanced Diploma at Bentley must complete restaurant, bar and computing units during the Certificate IV. What You'll Learn in Each Course In the Certificate IV, the student is trained across all the sections of a hotel including front desk, house keeping, porter services, customer service and finance. The students are also trained in using the front office accommodation computer packages such as Fidelio, Lansoft, Lanmark and Micros. In the Diploma, the student is trained to work as a supervisor within a hotel. Subject areas include preparing budgets, rostering staff, establishing procedures, training colleagues, developing operational plans and managing financial and work place documents. In the Advanced Diploma, the student is trained to work as a manager within a hotel. Subject areas include managing staff, monitoring staff performance, recruiting and selecting staff, managing financial operations and managing the physical assets within the hotel. Work Experience, Activities & Events The TAFE colleges work very closely with the five star hotels in Perth. As part of the course the students are assisted in obtaining paid part-time employment with these hotels. The hospitality industry in Perth is booming at the moment and there is plenty of work available in this area for well trained and motivated students. It is recommended that students complete industry work experience during their studies (upto 400 hours if finishing the Advanced Diploma). Note: International students will need to apply for a work permit through the Australian Immigration Department to obtain paid work in industry. Career Outcomes Depending upon the stage of completion, graduates of this program in Hospitality can gain employment as Housekeeping & Front-office staff; Administrative & Supervisory staff; Duty, Floor or Restaurant Managers, or other advanced roles in the Hospitality industry. Further Study & University Options Successful completion of the Advanced Diploma of Hospitality will allow guaranteed entry to the Bachelor of Commerce (Tourism Management) at either Curtin University or Edith Cowan University in W.A. Students will receive around 250 credits at Curtin or 300 credits at Edith Cowan (both equivalent to around 12 months of the Bachelor degree). Additional Program Costs (paid directly to the College) Students should allow A$250/semester for material fees in the Cert IV in Hospitality course. There are similar material fees for the other Hospitality courses. Students will also need to acquire an appropriate uniform, footwear and equipment. Back to TAFE of Western Australia To enrol and find out course fees, intake dates, entry requirements and more details about courses and the Institute please click on the Enquiry button and complete our form and one of our staff member will get back to you very soon. |
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