Diploma (year one)
Year One provides students with a comprehensive overview of
food & beverage, rooms division operations, personal
communication and professional development which
prepares students for a variety of employment opportunities
within the hospitality industry:
Rooms Division Operationsprovides an understanding
of operational practices and processes for the Rooms Division
department within hotel organisations including reception,
reservations, communications, housekeeping and concierge.
Food and Beverage Operationsprovides students with an
understanding of operational practices and processes within a
range of food service organisations, including service skills and
procedures, legal requirements, knowledge of control mechanisms
and an awareness of food, wine, beer, and spirit products.
Communication in Organisationsacknowledges the
importance of interpersonal and managerial communications
within tourism and hospitality organisations by providing
theories and concepts as well as practical outcomes for
improved communication skills.
Professional Development for the Workplacefocuses
on the skills necessary to secure and maintain employment
within the hospitality industry. Included is goal setting, job
search skills, résumé writing, interview skills, insights into
organisational behaviour and practical approaches to dealing
with common workplace issues. NB This is a pre-requisite to
Internship Industry Experience.
Internship Industry Experienceprovides students with
paid practical workplace experience, in an operational role
within the tourism and hospitality industries. Suitable
employers include hotels, resorts, restaurants, bars, catering
services, clubs and casinos. The Hotel School Sydney provides
a number of employment opportunities and job search assistance.
At the end of Year One students have the option to graduate
with a Diploma in Hotel Management awarded by Southern
To enrol and find out course fees, intake dates, entry requirements and more details about courses and the Institute please click on the Enquiry button and complete our form and one of our staff member will get back to you very soon.