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Diploma of Tourism

This qualification further develops the skills acquired in the certificate levels of the course, building on the student’s marketing, business operational and financial skills for the tourism industry.

Duration

50 weeks (CRICOS Duration 62 weeks)

Locations

Adelaide, Brisbane, Melbourne and Sydney

Course Structure

Stage 1

Unit CodeUnit of Competency
SITXADM001A Perform office procedures
SITXCOM001A Work with colleagues and customers 
SITXCOM002A  Work in a socially diverse environment
SITTIND001AB Develop and update tourism industry knowledge
SITXOHS001B Follow, health, safety and security procedures 
SITXCCS001A Provide visitor information
SITTTSL002A Access and interpret product information
SITTTSL009B Process travel-related documentation
BSBWOR204A Use business technology
   

Stage 2 

Unit CodeUnit of Competency
SITTTSL003A Source and provide international destination information and advice
SITTTSL004A Source and provide Australian destination information and advice
SITXCOM003A Deal with conflict situations
SITXHRM001A Coach others in job skills
SITXMGT001A Monitor work operations
SITXHRM005A Lead and manage people
   

Stage 3

Unit CodeUnit of Competency
SITTTSL006B Prepare quotations
SITTTSL010B Control reservations or operations using a computersised system
SITTTSL012B Construct domestic airfares
SITTTSL013B Construct normal international airfares
SITTTSL014B Construct promotional international airfares
   

Stage 4

Unit CodeUnit of Competency
SITXADM003A Write business documents
BSBITU306A Produce business documents
SITXFIN003A Interpret financial information
SITXFIN004A Manage finances within a budget
SITXOHS004B Implement and monitor workplace health, safety and security practices
   

Stage 5 

Unit CodeUnit of Competency
SITTPPD001A Research, assess and develop tourism products
SITTGDE003A Coordinate and operate a tour
SITXFIN005A  Prepare and monitor budgets
SITXGLC001A Develop and update legal knowledge required for business compliance
SITXCCS003A  Manage quality customer service
SITXMGT006A Establish and conduct business relationships
SITXOHS003B Identify hazards and assess and control safety risks
SITXMGT002A Develop and implement operational plans
   

Please note : Units displayed in each stage are not in order of course delivery

Modes of study

This course is delivered in a classroom and if applicable in practical based environment with practical requirements simulated to reflect the real work situation. The delivery of training will include a mixture of classroom theory, practical delivery, group discussions, and individual research.

Delivery Methods

This course includes a variety of delivery methods including:

  • Demonstrations
  • Classroom Instructions
  • Practical Activity in a Commercial Workplace
  • Group Work
  • Practical Tasks
  • Projects or Case Studies
  • Guest speakers
  • One-to-one mentoring
  • Debates
  • Work based research tasks
  • Workshops
  • Computer based tasks

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