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Certificate IV in Tourism
This course develops the skills required to work in a supervisory or team leader role in the tourism industry. The curriculum focuses on domestic, international and promotional airfares and ticketing, as well as learning to operate a computerised reservation system.
Duration
40 weeks (CRICOS Duration 50 weeks)
Locations
Adelaide, Brisbane, Melbourne and Sydney
Course Structure
Stage 1
| SITXADM001A | Perform office procedures |
| SITXCOM001A | Work with colleagues and customers |
| SITXCOM002A | Work in a socially diverse environment |
| SITTIND001B | Develop and update tourism industry knowledge |
| SITXOHS001B | Follow, health, safety and security procedures |
| SITXCCS001A | Provide visitor information |
| SITTTSL002A | Access and interpret product information |
| SITTTSL009B | Process travel-related documentation |
| BSBWOR204A | Use business technology |
Stage 2
| SITXCOM003A | Deal with conflict situations |
| SITTTSL003A | Source and provide international destination information and advice |
| SITTTSL004A | Source and provide Australian destination information and advice |
| SITXMGT001A | Monitor work operations |
| SITXHRM005A | Lead and manage people |
| SITXMGT001A | Coach others in job skills |
Stage 3
| SITTTSL006B | Prepare quotations |
| SITTTSL010B | Control reservations or operations using a computerised system |
| SITTTSL013B | Construct normal international airfares |
| SITTTSL014B | Construct promotional international airfares |
| SITTTSL012B | Construct domestic airfares |
Stage 4
| SITXADM003A | Write business documents |
| BSBITU306A | Design and produce business documents |
| SITXFIN005A | Interpret financial information |
| SITXFIN004A | Manage finances within a budget |
| SITXOHS004B | Implement and monitor workplace health, safety and security practices |
Please note: Units displayed in each stage are not in order of course delivered
Modes of study
This course is delivered in a classroom and if applicable in practical based environment with practical requirements simulated to reflect the real work situation. The delivery of training will include a mixture of classroom theory, practical delivery, group discussions, and individual research.
Delivery Methods
This course includes a variety of delivery methods including:
- Demonstrations
- Classroom Instructions
- Practical Activity in a Commercial Workplace
- Group Work
- Practical Tasks
- Projects or Case Studies
- Guest speakers
- One-to-one mentoring
- Debates
- Work based research tasks
- Workshops
- Computer based tasks
To enrol and find out course fees, intake dates, entry requirements and more details about courses and the Institute please click on the Enquiry button and complete our form and one of our staff member will get back to you very soon.
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