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Certificate IV in Hospitality

This course is designed for people who want to work in the hospitality industry in the food and beverage, or accommodation areas at supervisory level. You develop skills in the following areas: front office, customer service, control of stock, interpret financial information, hospitality sales and marketing, produce simple word document and develop local tourism plan. Students will also learn how to work in a supervisory level in a hospitality operation including teamwork, leadership, and the operational planning of the business.

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