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Certificate IV in Frontline Management

DURATION: 6 months full time

ENTRY POINTS: February, April, July, October

LOCATION: Melbourne, Perth
Course Overview

The Certificate IV in Frontline Management (BSB40807) provides students with the opportunity to develop skills and knowledge to enable them to take on frontline management responsibilities; to provide leadership and support to teams and support management customer services priorities across a range of business contexts.

Course Schedule
Delivery Weeks

Certificate IV in Frontline Management is scheduled over two terms (19 weeks) with a 3-week break between the terms. Commencements in term IV will include a summer break.

Full-time study

The course is offered on a full-time basis (20 hours per week). Delivery of the course consists of

  • 16 hours per week of scheduled classes and
  • 4 hours per week of off-campus and/or on-line learning activities.

Students are encouraged to fully participate in the timetabled off-campus trainer support sessions and utilise this support mechanism to clarify assessment requirements or outcomes, review or clarify class materials or presentations, confirm understanding of course requirements or seek assistance with assignment preparation.

The off-campus component of the qualification delivery will provide students with the necessary independent research skills to prepare them for undergraduate study if they choose to pursue further studies at an undergraduate level.

Timetables

Classes are timetabled on a day schedule. Prospective students’ enquiries about timetable availability should be directed to the CIC admissions department.

Recognition of Prior Learning

Students may be able to shorten the length of their chosen course by measuring skills acquired through work, life experiences or qualifications obtained from formal studies or training. AQF Qualifications or Accredited Courses and Statements of Attainment issued by other registered education providers are recognised by Cambridge International College.

Assessment

Students are advised of the assessment requirements at the beginning of each unit.

The assessment process will include a variety of tasks to demonstrate competence in the required skills and knowledge. Projects and practical assessments will be the major form of assessment and there is a combination of individual and group assessment tasks which aim to replicate as much as possible the reality of performing in a workplace.

Assessment continues throughout the program until the student either achieves competency in the assessment tasks or further training needs are identified and addressed. Students will be counselled as to their progress throughout the delivery of the unit and at the end of each 9-week delivery period.

Career Opportunities

Graduates of the Diploma of Management will obtain frontline management skills and knowledge which can lead to team leader, supervisor or coordinator job roles across a wide range of industries.

Opportunities for further studies

Students who complete the Certificate IV in Frontline Management and Diploma of Management will be well prepared to undertake the (072493M) Bachelor of Business (Management) at Cambridge International College.

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