- UB Mongolia branch

Australian Capital Territory

New South Wales

Northern Territory


South Australia



Western Australia

Certificate III In Tourism (Retail Travel Sales)


40 weeks (4 terms)


Subject Code Subject Name Unit Code Unit of Competency
TVT01 Introduction to Tourism SITTIND001B Develop and update tourism industry knowledge
     SITTTSL001A Operate an online information system
TVT02 Occupational Health and Safety 1 SITXOHS001B Follow health, safety and security procedures
TVT07 Interpersonal Skills SITXCOM001A Work with colleagues and customers
    SITXCOM002A Work in a socially diverse environment
TVT03 Travel Sales & Customer Service SITTTSL002A Access and interpret product information
    SITTTSL005A Sell tourism products and services
    SITTTSL006B Prepare quotations
    SITTTSL008B Book and coordinate supplier services
    SITTTSL009B Process travel-related documentation
TVT04 Travel Accounting 1 SITXFIN002A Maintain financial records
TVT05 Travel Agency Operations SITXADM001A Perform office procedures
    SITXCOM004A Communicate on the telephone
TT101  Business Technology BSBWOR204A Use business technology
    BSBITU306A Design and produce business documents
TVT06 Destination Studies – Australia SITTTSL004A Source and provide Australian destination information and advice
TVT09 Domestic & International Travel SITTTSL003A Source and provide international destination information and advice
TVT011 Automated Reservations SITTTSL010B Control reservations or operations using a computerised system
    SITTTSL007B Receive and process reservations
TT102 Specialist – Domestic SITTTSL012A Construct domestic airfares
TT103 Specialist  – International SITTTSL013B Construct normal international airfares
    SITTTSL014B Construct promotional international airfares

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