About Us

Founded in Perth in 1993, the Perth Institute was Western Australia's first accredited hotel management organization. It has built an enviable reputation and is amongst the foremost private hospitality and tourism training institutes in Australia.

Certificate III in Hospitality (Operations) (Includes Marine Tourism)

Course Duration : 32 weeks

Course Description

Core Units
• Work with colleagues and customers
• Work in a socially diverse environment
• Follow health, safety and security procedures
• Develop and update hospitality knowledge
• Communicate on the telephone
• Promote products and services to customers
• Deal with conflict situations
• Coach others in job skills
• Follow workplace hygiene procedures

Food and Beverage Units
• Develop and update food and

beverage knowledge
• Clean and tidy bar areas
• Operate a bar
• Process financial transactions
• Provide responsible service of alcohol
• Provide a link between kitchen and service
• Provide food and beverage service
• Provide table service of alcoholic beverages
• Provide specialist advice on wine
• Provide specialist advice on food
• Prepare and serve cocktails
• Provide silver service
• Produce simple word-processed documents
• Organise workplace information

Marine Tourism Specialist Units
• Develop and update tourism industry knowledge
• Prepare and present tour commentaries or activities
• Source and provide destination

information and advice
• Prepare specialised interpretive content
(marine environments)

Units delivered by Outside Providers*
• Provide first aid*
• Surf rescue*
• Occupational health and safety at sea*
• Small craft operations*
• Practical seamanship*
• Sailing practice and principles*
• Boat smart*

Units delivered by Outside Providers at additional fees* (elective units)
• Rottnest Charter: 2 day trip
• STCW95 International Boating Certificate*
• PADI open water diving*

 

 

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