About Us

Founded in Perth in 1993, the Perth Institute was Western Australia's first accredited hotel management organization. It has built an enviable reputation and is amongst the foremost private hospitality and tourism training institutes in Australia.

Certificate III in Hospitality (Operations) -Front Office Stream

Course Duration : 12 weeks

Course Description

Certificate II in Hospitality (Operations) plus
• Promote products and services to customers
• Deal with conflict situations
• Communicate on the telephone
• Coach others in job skills
• Operate cellar systems
• Prepare and serve cocktails
• Provide silver service
• Develop and update food and beverage knowledge
• Provide specialist advice on food
• Provide specialist advice on wine

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