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Certificate III in Business (BSB30101)

Industry Group: Business and Clerical


Occupation Type: General Clerk


Build a career in the business/office workplace by learning the skills and knowledge to confidently work as a general office assistant. This course will improve your opportunities to gain entry or progress in roles such as an Administrative Officer, Receptionist or Personal Assistant. This course is appropriate for a person who works in a small/medium enterprise which manufactures a product or provides a service to customers, including small business. This course is offered in a real office environment and simulated business with a real business partner. Students simulate employees in the business, study theory and skills and operate the simulated business according to workplace conditions.


It builds on the Certificate II in Business by continuing to develop knowledge, understanding and application of clerical, administrative and secretarial practices. Graduands should expect entry-level employment through this course in the private or public sector in a small or large enterprise.


The Certificate III is delivered in the full-time or part-time modes in a practice firm environment at each campus. These are simulated business environments where students become "employees" and study according to workplace conditions in a real office environment.


Course Structure
To achieve a Certificate III in Business a total of TWELVE (12) units of competency must be completed. This comprises a minimum of:
EIGHT (8) units of competency from the Common Business units at Certificate III level, including BSBCMN311A Maintain workplace safety; plus
FOUR (4) units of competency selected from the Business Services Training Package or other endorsed training package of which a minimum of two units must be from a Certificate III qualification and two units may be included from a Certificate II or Certificate IV qualification as detailed in the packaging rules and listed below.
Total Nominal Course Hours: The total nominal hours for this qualification will vary depending on the Elective units selected.

Note: In consultation with the Coordinator at your campus select 8 units from the common units

Career Opportunities

Office assistant or administrator, accounts or sales officer, receptionist, customer service officer, administrative or clerical officer.

Entry Requirements
Completion of Year 10 and business skills equivalent to Certificate II level, acquired in the workplace or through formal study.

Estimated completion time: 0.5 year/s
Part time study is also available.

Employability Skills
Employability Skills are embedded in the training and assessment of national training package qualifications.

Skills Recognition
-Recognition of Prior Learning (RPL)
RPL is the acknowledgement of a person's skills and knowledge acquired through previous training, work or life experience, which may be used to grant status or credit in a subject regardless of how and where they were attained, including overseas.
This can include skills from:
  • Previous study excluding courses at another VET/TAFE institution, but including courses at school or college,
  • through adult education classes or training programs at work;
  • Work experience (including both work that is paid and unpaid); and/or
  • Life experience (for example leisure pursuits or voluntary work).
RPL is a form of assessment. It is used to determine whether a person has acquired, through formal or informal learning, the skills and experience consistent with the stated competency standards that comprise a qualification. RPL is not time referenced, so there are no parameters on how or when the skills are acquired. However, the skills that have been acquired through life experience etc., must be current and must match the elements and performance criteria contained in the individual unit.

Students seeking RPL need to indicate this on their enrolment form at the time of enrolment.

-Credit Transfer or Recognition of Previous Study
Charles Darwin University as a Registered Training Organisation recognises the Australian Qualifications Framework qualifications and Statement of Attainments issued by any other Australian Registered Training Organisation.
Students are encouraged to submit any requests for credit from previous studies at the time of enrolment, to ensure they are not enrolling in units they may not need to undertake.
In order to apply for exemption/credit transfer from units completed at another training organisation, you will need to complete an Application for Exemption Form available from any campus, centre, or team, or a copy of the form can be obtained from the web.
Your completed Application for Exemption form together with attached documentary evidence (certified copy of Qualification/Statement of Attainment) to support your request for exemption/credit transfer should be submitted directly to the University either in person or by mail. Requests without documentary evidence will not be processed and will be returned to students. There are no fees attached to Credit Transfers.

There are Admission Requirements and English Language Requirements for International Students.

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