Certificate II in Hospitality (Operations) -Front Office Stream
Course Duration : 7 weeks
Course Description
• Work with colleagues and customers
• Work in a socially diverse environment
• Follow health, safety and security procedures
• Develop and update hospitality industry knowledge
• Follow workplace hygiene procedures
• Perform office procedures
• Communicate on the telephone
• Develop and update local knowledge
• Receive and process reservations
• Provide accommodation reception services
• Conduct night audit
• Provide porter services
• Provide housekeeping service to guests
• Maintain financial records
• Process financial transactions
• Operate a computerised reservation system
To find out course fees, intake dates, entry requirements and more details about courses and the Institute please click on the Enquiry button and complete our form.