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Business Administration (Certificate III to Diploma)These courses develop the students practical skills and knowledge in customer service, computing and record keeping which are the core areas of administrative tasks in an office environment. The skills include creating and using databases, creative electronic presentations, processing payroll, designing documents and spreadsheets, managing staff and customer service.
Qualifications Available in this Program (depending on your entry & exit points)
General Entry Requirements and Pre-requisites Entry into the Certificate III requires the equivalent of Australian Year 10 with passes in English. Entry at Certificate IV level requires the equivalent of Australian Year 12 with passes in English. What You'll Learn in Each Course The Certificate III develops the students practical skills and knowledge in customer service, computing, and the record keeping needed to undertake a broad range of administrative tasks in an office environment. Students can choose to learn skills that enable them to produce documents from audio transcriptions, create and use databases, create electronic presentations, organise schedules, process payroll, and design and develop documents. The Certificate IV provides the practical skills and knowledge in advanced office administration procedures and how to manage office administration staff. Students learn how to produce complex documents, databases and spreadsheets using the latest computer software. They also learn to set up and supervise records systems, organise schedules and business travel, coordinate customer service delivery, and plan and conduct meetings. The Diploma provides the practical skills and knowledge to manage office administration staff, to establish and maintain a workgroup network, manage meetings and plan and manage conferences. Students also learn skills to plan or review administration systems, manage payroll, and manage business document design and development. Work Experience, Activities & Events At Central TAFE, completion of this program is achieved by participating in the Eat-Central Practice Firm. Students get the opportunity to trade with other Practice Firms around the State and really find out what it is like to work as an administrator within an organisation. Career Outcomes Depending on the stage of completion, graduates have the opportunity to become a personal assistant, office manager or business administrator. Further Study & University Options Successful completion of the Diploma may allow students to continue further studies at university in related subjects. Please contact your specific university of interest for more details on entry. Back to TAFE of Western Australia To enrol and find out course fees, intake dates, entry requirements and more details about courses and the Institute please click on the Enquiry button and complete our form and one of our staff member will get back to you very soon. |
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