In Year Two students are introduced to vital elements of hotel management including services management, finance, marketing, communications and human resource management.
Introduction to Tourism and Hospitality Management
introduces students to concepts, theories and practical
examples of organisations and the fundamentals of managing
these organisations within tourism industries, with an
emphasis on the hotel sector.
Environmental Management for the Hotel Industry
in hotels examines a proactive approach and a detailed
analysis for managing environmental processes, including
planning, staff, resource acquisition and allocation, selection
of priority areas, implementation and review.
Introduction to Tourism and Hospitality Marketing
explores the concepts and functions of marketing, such as
segmentation and consumer behaviours, knowledge of which is
crucial to the successful management of hospitality and tourism
Hospitality Services Management links issues and
concepts that have been explored in other subjects, to
develop synergies between theories and effective operational
strategies and service management techniques for hospitality
Financial Analysis for Tourism and Hospitality
develops an ability to read, understand and interpret financial
information, through an introduction to business activities and
financial management issues, particularly in service
organisations such as hotels.
Human Resource Management in the Tourism and
Hospitality Industry examines a systematic framework for
human resource management including planning, recruitment,
selection, training and development, as well as relationships
between effective human resource management and
Tourism and Hospitality Research and Analysis
introduces students to tourism management enquiry through
developing skills in research planning, design, data collection,
data analysis and research report presentation techniques
applicable to hospitality and business research.
Tourism Theories and Practices develops knowledge
and understanding of tourism and of a number of related
issues which are applied to business organisations within
tourism and hospitality industries.
Diploma in Hotel Management (Year One) or equivalent plus
relevant work experience.
At the end of Year Two, students have the option to graduate
with an Associate Degree in Hotel Management awarded by
Southern Cross University.
To enrol and find out course fees, intake dates, entry requirements and more details about courses and the Institute please click on the Enquiry button and complete our form and one of our staff member will get back to you very soon.